PRIVACY POLICY

Last Updated: September 2026

1. Our Commitment to Your Privacy

Quick Smart Finance (“we”, “us”, or “our”) recognises the importance of protecting your personal and credit information. We are committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy (Credit Reporting) Code. This Privacy Policy outlines how we collect, hold, use, and disclose your personal information in connection with our mortgage and finance broking services.

2. Types of Information We Collect

In order to assist you with home loans, refinancing, commercial finance, or other lending products, we may collect:

  • Identification Details: Full name, residential and postal addresses, date of birth, contact details (phone, email), and copies of government-issued identification (e.g., passport, driver’s licence).

  • Financial Information: Income details, employment history, assets, liabilities, living expenses, bank statements, and tax returns.

  • Credit Information: Credit history, repayment history, defaults, and credit scores obtained from credit reporting bodies (CRBs) with your consent.

  • Property Details: Information regarding properties you own or intend to purchase.

3. How We Collect Information

We primarily collect personal information directly from you when you:

  • Enquire via our website (quicksmartfinance.com.au), phone, email, or social media channels.

  • Complete our application forms, calculators, or free consultation bookings.

  • Provide documentation (such as payslips, ID, or bank statements) during the finance application process.

We may also collect information from third parties with your consent, including lenders, accountants, financial planners, and credit reporting bodies.

4. Why We Collect, Use, and Disclose Your Information

We collect and use your information to:

  • Assess your financial situation and borrowing capacity.

  • Source, recommend, and apply for suitable loan or credit products from our panel of lenders.

  • Facilitate loan processing, settlement, and ongoing portfolio reviews.

  • Manage our relationship with you and provide customer support.

  • Comply with legal and regulatory obligations, including the National Consumer Credit Protection Act 2009 (Cth) and anti-money laundering (AML/CTF) laws.

5. Disclosure to Third Parties

To deliver our broking services, we may need to disclose your information to:

  • Lenders and Aggregators: Banks, credit unions, and financial institutions on our lending panel.

  • Service Providers: IT service providers, cloud storage providers, and administrative support contractors.

  • Professional Advisors: Accountants, financial planners, or legal representatives acting on your behalf.

  • Credit Reporting Bodies: To obtain credit reports as part of the loan application assessment.

We will not sell or rent your personal information to third parties for marketing purposes.

6. Security and Storage of Information

We hold your personal information in both secure electronic databases and physical files. We take reasonable technical and organisational steps to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.

7. Accessing and Correcting Your Information

You have the right to request access to the personal and credit information we hold about you, and to ask for corrections if you believe it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below. We may require proof of identity before releasing information.

8. Contact Us

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us at:

  • Business Name: Quick Smart Finance

  • Address: 3/362 Fitzgerald Street, North Perth WA 6006

  • Phone: 0422 199 939

If you are not satisfied with our handling of your privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au